✦The product
We manage your mail.
MailStein Manager is the outsourced email-desk and inventory service operated by Feinberg & Co. for dealers, vaults, and private holdings in the trading card and memorabilia trade. Operators answer correspondence in your voice. A ledger tracks every card, slab, and submission against the messages that touch it. Monthly statements close the books.
§ Inside MailStein Manager — I through VI
Page 02MailStein Manager is operated by people.
The product is what they hold in their hands.
The full inbox of an engaged house — acquisition offers, consignment threads, authentication queries, dispute resolution — monitored end-to-end by trained operators who answer in your name.
Every card, slab, and pending submission tracked against the messages that touch it. MailStein Manager is queryable down to the population report and the cert number, with a chain of provenance for each lot.
Sales, shipments, and consignor payouts reconciled monthly. You receive a clean statement, not a spreadsheet. Discrepancies are surfaced as variance alerts before they become arguments.
Operators are briefed on the house voice — salutations, signature, refusal language, escalation thresholds. Counterparties hear from MailStein Manager in your name, never in ours.
Every action logged, every credential scoped, every rotation recorded. The audit log is open to the engaging house at any time, and is closed at the end of the engagement on written instruction.
Quarterly reports on inbox volume, response latency, inventory turn, and outstanding consignor balances — written in plain English by the desk that did the work, not generated from a dashboard.
Specimen
Each piece of correspondence resolves to a row. Each row points to the lot, the counterparty, and the operator who held the thread. Nothing falls through.
Audit entry preserved. Funds released to consignor on receipt of buyer’s confirmation of slab integrity.
Operated by Feinberg & Co.
MailStein Manager is operated by Feinberg & Co. — a correspondence and inventory office for the trade. Engagements begin with a half-hour call and a non-disclosure letter.